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- All Kocchi's products carry manufacturing 12 months repair/replacement warranty from invoice date.
- The products are required to shipped back by purchasing side, and upon receipt of defective products, warranty verification will include visual inspection and testing for normal wear and tear, alteration, and functional compliance of the Kocchi's product. Defective products will be repaired or replaced and shipped via DHL all by our fee.
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- All international orders must be prepaid by either T/T or L/C.
- Kocchi's company will ship anywhere in the world where UPS and/or DHL delivers.
- Kocchi's company will email customer with actual shipping charge of UPS and/or DHL prior to process customer's order. No order will be shipped out before a written approval is obtained.
- Due to various Customs regulations, there may be interference in some countries; RF-Link will not be responsible for loss with Custom's confiscation.
- The recipient is responsible for any Customs fee, taxes and duties imposed foreign orders. Kocchi's company will not be responsible for any regulations or restrictions.
- Kocchi's company will not issue a refund if the package is seized by Customs for any reason and we do not receive the package back.
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All international orders are shipped F.O.B. origin.
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